1. Information We Collect
We collect information you provide directly to us when you create an account, use our services, or contact us for support. This includes:
•Email address and name when you register via Clerk authentication
•Payment information processed securely by our payment provider (we do not store full card numbers)
•Prompts and inputs you submit to generate images or videos
•Usage data including generations created, features used, and credits consumed
•Technical data such as IP address, browser type, device information, and cookies
2. How We Use Your Information
We use the information we collect to:
•Provide, operate, and maintain the Cosmos3AI platform and its features
•Process your credit purchases and manage your account balance
•Improve and personalize your experience on the platform
•Send you technical notices, updates, and support messages
•Monitor platform usage for security and fraud prevention
•Comply with legal obligations applicable to our service
3. Analytics and Statistics
We use CNZZ analytics to collect anonymized data about website traffic, page views, and visitor behavior. This helps us understand how users interact with Cosmos3AI and improve the platform.
Analytics data is aggregated and anonymized — it does not identify individual users. You can opt out by using your browser privacy settings or an analytics-blocking extension.
4. Data Sharing
We do not sell your personal information to third parties. We may share data with:
•Service providers: authentication (Clerk), payment processing, cloud hosting, and analytics vendors
•Legal requirements: when required by law, court order, or governmental authority
•Business transfers: in connection with a merger or acquisition, with confidentiality protections
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at support@cosmos3ai.com. Anonymized usage data may be retained indefinitely for analytics and service improvement purposes.
6. Your Rights
Depending on your location, you may have the right to:
•Access the personal information we hold about you
•Request correction of inaccurate data
•Request deletion of your personal data
•Object to or restrict certain processing of your data
•Data portability — receive your data in a machine-readable format
To exercise these rights, contact us at support@cosmos3ai.com
7. Cookies
We use cookies and similar technologies to operate authentication, maintain sessions, and collect analytics data. Essential cookies are required for the platform to function. Analytics cookies can be disabled via your browser settings.