Refund Policy
Refund requests should be submitted within 7 days of the original charge.
Unused subscriptions or duplicate charges may qualify for a full or partial refund after account review.
Plans with significant platform usage, high workflow activity, or confirmed abuse generally do not qualify for refunds.
If a billing error occurred, or if you upgraded by mistake, contact support with your account email and payment reference so the team can review the case.
Approved refunds are returned to the original payment method and may take several business days to appear depending on the payment provider.
cosmos3super refunds
Refund clarity supports buyer trust. cosmos3super uses this page to explain how mistaken charges, low-usage cases, and review timing are handled across the platform.
A customer who believes a cosmos3super charge was made in error should contact the team as quickly as possible with the account email, charge reference, and a short explanation of the issue. Faster notice helps the review process move more accurately.
cosmos3super reviews requests in the context of plan changes, duplicate charges, account activity, and platform usage.
cosmos3super may approve full or partial refunds when a duplicate charge occurred, a mistaken purchase was reported promptly, or platform use remained minimal. High-usage cases or cases where substantial value was already consumed are less likely to qualify.
The purpose of the policy is not only to reduce support friction. It is also to keep the billing model fair across both the customer and the platform.
